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PRIVACY POLICY FOR FLIGHTCAST

Last updated: August 7, 2026

This Privacy Policy describes how Flightcast, Inc. (the "Owner," "we," "us," or "our") collects, uses, and shares your personal information ("Personal Information"). The Privacy Policy applies to Personal Information about you collected when you interact with our websites, including any website that links back to this Policy, and our mobile application (collectively, the "Website"), and when you access, use, interact with or purchase our products, programs, services, information, content, and features through the Website (collectively, the "Services"). While this Policy describes how we treat personal information we collect from the Website, please be aware that additional terms and conditions, including the Terms of Service, apply to the use of the Website.

Users are responsible for any third-party Personal Information published or shared through the Service. When you upload podcast content containing voices, likenesses, or other Personal Information of guests or third parties, you are responsible for obtaining necessary permissions and complying with applicable privacy laws.

Flightcast, Inc. as a Service Provider

When we act as a service provider for our users, we may collect personal information to fulfill our contractual obligations. When we act as a service provider, we follow the instructions of our customers on how to process Personal Information on our customer's behalf. Any additional agreed upon terms, including without limitation the Terms of Service, will supplement this Privacy Policy. To the extent such terms are inconsistent with the Privacy Policy, such additional terms shall govern.

This document can be printed for reference by using the print command in the settings of any browser.

1. PERSONAL INFORMATION WE COLLECT

Information you provide to us. We collect the information you provide directly to us when you register an account, purchase or request any Services, submit documents, content, or other information to the Website, fill out a registration or other form, complete a survey, request information, send us an inquiry or other communication, or otherwise interact with us or the Website or the Services. This information may include:

  • Name
  • Shipping and billing address
  • Email address
  • Telephone number
  • Social media user ID
  • Account information (including password and account settings)
  • Billing identifiers and subscription status information
  • Support requests, chat messages, and other communications you send to us
  • Any other information regarding your utilization of the Website and the Service

Information we collect automatically. We may collect information that is collected automatically as you use and navigate the Website, including information collected through cookies, pixel tags, and other tracking technologies. This information may include usage details, email address, IP address, device and online identifiers, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit (and the number of your visits), the pages you visit, the length of your visit, average time spent, engagement metrics, and the websites you visit before coming to and after leaving the Website. The information we receive may depend on your browser or device settings. For more information on how the Website uses tracking technologies, please see "Cookies and Tracking Technologies" section below.

Information from other sources. We may receive information about you from our third-party service providers, third-party platforms with whom you decide to integrate your account, affiliates, customers, and partners, including our marketing, conference, and advertising partners and social media networks. We may also receive information from third-party analytics on the Website that allows us to improve our Website. We may also collect information about you from publicly available sources.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your information in order to provide the Website and the Services to you and any additional services you request, as well as to respond to inquiries and other communications from you.

Generally, we may use the information we collect from you to:

  • Provide you with the Website, the Services, and any other information or services you request. For example, we may use your information to provide certain features and functions of the Website and the Services and to otherwise respond to and process your requests.
  • Support the Website, the Services, and our business. For example, we may use your information to respond to inquiries and troubleshoot any issues with the Website or the Services.
  • Manage our business needs, such as improving the Website and the Services and developing new services and offerings. For example, we ingest your information within the Website to conduct research and analytics about the way you and other users use the Website and to further train and improve its content, functionality, and ease of use. We may also use your information in aggregated, anonymized, or otherwise de-identified form for our other business purposes, including to develop new products and services.
  • Market, promote, and provide other information regarding our services and offerings (including the Website and the Services and products and services of our third-party business partners). For example, we may use your information to tailor our offerings to your preferences and interests and to send you information about our and/or our third-party business partners' products, services, and offerings that we think may be of interest to you.
  • Manage risk and protect the Website. We use data to better protect the Website, the Services, and you by enhancing Website security and helping to detect and prevent fraud and abuse of the Website and the Services.
  • Comply with our other contractual, legal, and regulatory obligations. We will use your information as necessary to enforce the terms of the Website and the Services, to address emergency situations, and to comply with our contractual obligations and applicable legal requirements.
  • Carry out other purposes for which you provide your consent. For example, we will use your information for other purposes which are disclosed to you at the time your information is collected or for purposes which can be inferred from or are obvious given the circumstances of collection.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

We may disclose your personal information with third parties as follows:

  • with service providers and business partners that assist us in providing Services offered through the Website, including, but not limited to, payment processors, website hosts, analytics providers, services related to technical maintenance, database management, or advertising and marketing research;
  • to comply with our legal obligations or requests from law enforcement and government agencies;
  • to enforce or protect the Terms of Service, any additional terms of our Services, and the rights, property, safety, of us or that of our users or third parties;
  • as part of due diligence for, or the consummation of, a transaction involving the merger, sale, divestiture, or other transaction involving the equity or assets of the company; or
  • otherwise in accordance with consent you've provided.

We may also disclose aggregated, de-identified information; analyses; and reports derived from such information with others for any legal purpose.

4. CONNECTED PLATFORM INTEGRATIONS

When you explicitly connect a third-party platform account, you authorize us to access that account on your behalf to publish content, retrieve analytics, and synchronize episode metadata and status. We store the OAuth access and refresh tokens needed to maintain the connection, and we use them only for those purposes.

4.1 Spotify

When you connect your Spotify account, we receive show information (name, ID, follower count), episode metadata and analytics, listener demographics and engagement data, and OAuth access and refresh tokens. This data is used solely to provide the Spotify integration features within our Service.

Disconnecting your Spotify account in your Flightcast podcast settings deletes the stored Spotify OAuth session, including the access and refresh tokens. You may also revoke access directly from your Spotify account settings, or contact us at support@flightcast.com.

4.2 YouTube API Services

Flightcast uses YouTube API Services to enable YouTube integration features such as publishing videos, syncing analytics, and managing playlists. By using these features, you agree to be bound by the YouTube Terms of Service and the Google Privacy Policy.

When you connect your YouTube account, we collect and store: channel information (name, ID, subscriber count), video metadata (titles, descriptions, thumbnails, tags, categories), video analytics (views, likes, comments, audience retention), playlist information, and OAuth tokens. This data is used solely to provide the YouTube integration features within our Service.

4.3 Deleting Your Stored YouTube Data

You may request deletion of your stored YouTube data at any time by:

  • Disconnecting your YouTube account from Flightcast through your podcast settings within the Service, which will delete all stored OAuth tokens within 24 hours
  • Contacting us at support@flightcast.com to request deletion of all YouTube-related data associated with your account (including channel information, video metadata, and analytics data). We will process such requests within 30 days.
  • Deleting your Flightcast account entirely, which will remove all data including YouTube-related data (subject to backup retention of up to 90 days)

4.4 Revoking Flightcast's Access to Your YouTube Data

In addition to disconnecting within Flightcast, you can revoke Flightcast's access to your Google account data at any time by visiting the Google security settings page. Revoking access through Google will immediately prevent Flightcast from accessing your YouTube account, though previously stored data will be retained until you request its deletion as described above.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Types of Cookies We Use

Essential Cookies:

  • Authentication and session management
  • Security features
  • Service functionality
  • Transmitted securely over HTTPS

Analytics Cookies:

  • Usage tracking
  • Performance monitoring
  • Feature usage analysis

Preference Cookies:

  • User settings and preferences
  • Interface customization
  • Language preferences

5.2 Third-Party Cookies

Our service providers may use cookies for:

  • Payment processing (Stripe)
  • Analytics (PostHog, Tinybird)
  • Content delivery (Cloudflare)
  • AI processing (OpenAI, OpenRouter)
  • Support/chat functionality (Crisp)
  • Product analytics and session recording, where enabled (PostHog)
  • Attribution and marketing measurement (Dub, RB2B, and similar tools)
  • Customer-enabled tracking pixels and analytics tools (Flightcast Pixel)

5.3 Your Choices

Disabling Tracking Technologies. Your browser and your device may provide you the option to limit the use of Tracking Technologies. You should refer to your web browser's or mobile device's options or settings menu for more information about adjusting your settings. Disabling or rejecting cookies may disable some of the features and functionality of the Website.

Google Analytics. Google's ability to use and share personal information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Service, available at google.com/analytics/terms/us.html and the Google Privacy Policy available at policies.google.com/privacy. To more fully understand how Google may use the data it collects on the Website, please review "How Google uses data when you use our partners' sites or apps," (located here or any successor URL). In addition, you may be able to opt-out of this use of personal information about you by Google through an opt-out browser add-on, which can be found here: tools.google.com/dlpage/gaoptout.

Targeted Advertising. Many companies that collect personal information for targeted advertising are members of either the Network Advertising Initiative ("NAI") or the Digital Advertising Alliance ("DAA"). The NAI and the DAA offer the ability for you to opt-out of the targeted advertising programs of their members. The NAI opt-out is available at networkadvertising.org/managing/opt_out.asp and the DAA opt-out is available at aboutads.info/choices. Please note that if you use a different computer, change your web browser, or delete your cookies, you will need to renew all of your opt-out choices. Please also note that this does not opt you out of being served advertising but only excludes you from targeted (i.e. interest-based) advertising. If you use the Website, you will continue to receive generic advertisements.

Do Not Track.

We currently do not respond to Do Not Track signals.

6. DATA SECURITY

We have implemented reasonable physical, technical, and organizational security standards designed to protect your information from unauthorized access, use, disclosure, or destruction. While we strive to protect your personal information through the use of security technologies and procedures, no system or procedures are entirely secure or failsafe, and we cannot and do not guarantee the security of your information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. We urge you to take every precaution to protect your personal information when you are on the internet.

7. DATA RETENTION

We will keep your Personal Information for the period necessary to fulfil the purposes described in this Privacy Policy, and until your account is terminated or you ask us to delete your information.

8. INTERNATIONAL DATA TRANSFERS

Our Website and the Services are hosted in the United States and data is processed globally through our service providers. If you access our Website or Services from outside the United States, your Personal Information will be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.

European Users and Transfer Safeguards

For users in the European Economic Area (EEA), United Kingdom (UK), or Switzerland:

Transfer Mechanism:
When we transfer your personal data outside the EEA/UK/Switzerland, we rely on appropriate transfer mechanisms including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Service providers participating in recognized adequacy frameworks
  • Other lawful transfer mechanisms as permitted by applicable law

Your Rights:
You have the right to obtain information about the safeguards we use for international transfers. Please contact us at support@flightcast.com for details about specific transfers.

Data Protection Laws:
We comply with applicable data protection laws, including GDPR and UK GDPR. See Section 11 for specific GDPR rights.

9. CHILDREN'S PRIVACY

Our Website is not intended for children under 18. We do not knowingly collect Personal Information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support@flightcast.com.

10. CALIFORNIA PRIVACY RIGHTS

10.1 CCPA Rights

If you are a California resident, you have the right to:

  • Know: Request disclosure of the personal information we collect, use, and share
  • Delete: Request deletion of your personal information
  • Opt-Out: Opt out of the "sale" of personal information (we do not sell your information)
  • Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

10.2 Exercising Your Rights

To exercise these rights, contact us at support@flightcast.com. We will verify your identity before processing your request.

10.3 Shine the Light

California residents may request information about our disclosure of Personal Information to third parties for their direct marketing purposes. We do not share Personal Information with third parties for their direct marketing purposes.

11. GDPR RIGHTS (EUROPEAN USERS)

11.1 Legal Basis for Processing

We process your personal information under the following legal bases:

  • Contract Performance: To provide the Service you've subscribed to
  • Legitimate Interests: To improve our Service, prevent fraud, and ensure security
  • Consent: When you've provided explicit consent (e.g., marketing communications)
  • Legal Obligations: To comply with laws and regulations

11.2 Your GDPR Rights

You have the right to:

  • Access: Obtain confirmation of whether we process your personal data and receive a copy
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Restrict processing of your personal data
  • Data Portability: Receive your personal data in a structured, commonly used, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
  • Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement

11.3 How to Exercise Your Rights

Email us at support@flightcast.com to exercise any of these rights. We will respond within one month as required by GDPR.

Any requests are free of charge and will be processed as early as possible. We may request additional information to verify your identity before fulfilling your request.

11.4 Data Protection Contact

For GDPR-related inquiries, contact us at support@flightcast.com.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the updated policy on our website;
  • Updating the "Last updated" date;
  • Sending an email notification for material changes; and
  • Displaying a prominent notice on our Services for material changes.

Your continued use of the Website and/or Services after changes constitutes acceptance of the updated policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:

Flightcast, Inc.
8581 Santa Monica Blvd #174
Los Angeles, CA 90069
United States

Email: support@flightcast.com

© 2024 Flightcast. All rights reserved.